Marketing Manager: Boston, MA

ROCK SPOT CLIMBING is currently looking to hire a full-time MARKETING MANAGER for our Boston, MA facilities

Job description:
The Marketing Manager will manage and execute the marketing plan designed by the Director of Marketing for all facilities in the Boston, MA region while also working a supervisor shift at each of the locations per week. There are currently two locations in this region. All activities shall be conducted under the direction of the Director of Marketing and the Gym Managers.

Responsibilities will include:
Lead staff to promote company philosophy of an inclusive and accessible climbing community
Quality assurance of overall customer experience
Management of regional marketing projects, contacts and resources
Community management
Follow corporate marketing plan designed by the Director of Marketing
Design local marketing plan for each regional location
Identification of marketing segments to target campaigns
Development and execution of marketing campaigns to reach out to target markets
Produce engaging content for and manage local Facebook pages
Lead monthly marketing training and updates for staff
Promote corporate and local events to local, targeted markets
Coordinate with event production team to ensure corporate and local event quality
Must be able to perform all floor staff and supervisor functions
Supervise at least one shift per week at each location in the region

Desired experience & skill sets:
Bachelor’s Degree (business, sales or communication preferred)
Marketing experience
Leadership experience
Personnel management experience
Sales experience
Climbing experience
Customer experience management
Community management
Social media management
CRM management
CMS management
Outgoing, friendly personality
High customer service skill sets
High intercommunication skill sets
Proficiency in media and external communication production
Access to reliable transportation and mobile communication
Detail oriented & highly organized
Punctual & reliable

Company Description:
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts active, outgoing, loyal team members. Please visit our website for more information at:  RockSpotClimbing.com

To apply for this position, please send a current resume and cover letter to the Director of Marketing at P.Sancianco@RockSpotClimbing.com

 

Floor Staff: Lincoln, Boston-Dedham & Peace Dale

The floor staff at Rock Spot Climbing will work to ensure a safe and fun environment for our customers through instruction and group facilitation under the supervision of a shift supervisor.

Responsibilities will include:
Belaying for groups of climbers of all ages
Evaluating belayer competence through belay tests
Instructing new climbers on the safe use of automatic-belay devices and bouldering safety
Instructing on proper belay/safety technique through belay lessons
Monitoring the gym floor to ensure the safety of all customers
Cleaning tasks as necessary
Route maintenance tasks as necessary (e.g., Changing tape, tightening holds etc.)

Desired Skills and Experience:
High school Diploma or equivalent
Punctual and reliable
Previous indoor rock climbing and belaying experience
Safety conscious
Previous experience working with children
Customer service and sales experience
Outgoing, friendly personality

pdf Rock Spot Job Application
Applicants should apply in person with a completed application and resume.
Rock Spot Climbing is an Equal Opportunity Employer

Shift Supervisors: Lincoln, RI & South Boston, MA

ROCK SPOT CLIMBING is currently looking to hire SHIFT SUPERVISORS for our Peace Dale, RI & South Boston, MA locations!!

Job Description

The shift supervisor at Rock Spot Climbing will oversee all aspects of the day to day operations of the gym as a supervisor on duty. All activities shall be conducted under the direction of the operations manager.

Responsibilities will include:
Opening/closing the facility
Checking the facility for safety/cleanliness issues
Checking in/accepting payment from customers
Selling services, memberships, and retail items
Counting registers at the beginning and end of all shifts
Supervising and organizing all floor staff
Maintaining a safe, positive and productive atmosphere
Provide excellent customer service in person or over the phone
Conduct initial group bookings under the supervision of the group booking manager
Process daily paperwork
Be able to perform all floor staff functions
Provide input for agenda, and attend supervisor meetings
Other management duties as assigned (e.g., assistant retail supervisor, assistant marketing supervisor)

Desired Skills and Experience:

High School Diploma
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members. To apply, please complete our application and submit along with a resume to B.willsie@rockspotclimbing.com.

Youth Program Instructor: All Locations

The Youth Program Instructors at Rock Spot Climbing will run weekly classes and special programming for youth at the facilities. All activities shall be conducted under the direction of the Director of Youth Programs and the Operations Manager.

Responsibilities will include:
Maintaining a safe, positive and productive learning atmosphere
Committing to a 12 week class schedule
Interacting professionally with both parents and students
Implementing and monitoring lesson plans and curriculum
Managing the flow of activities/learning during class as well as from week to week
Teaching hard skills (belaying and knots) as well as technique on the wall
Adapting and modifying lessons based on the needs of the students
Functioning as part of a team
Being able to perform all floor staff functions

Desired Skills and Experience:
Outgoing, friendly personality
Schooling in education, recreation, or a related field
Previous indoor rock climbing and belaying experience
Experience teaching/coaching a hands on skill or sport
Experience working with youth of all ages
Experience creating or implementing lesson plans
Ability to work nights/weekends
Ability to engage an audience
Ability to enforce rules and regulations
Detail oriented and organized
Punctual and reliable
CPR and First Aid (or willing to acquire)

Rock Spot Job Application
Applicants should apply in person with a completed application and resume.
Rock Spot Climbing is an Equal Opportunity Employer