ROCK SPOT CLIMBING is currently looking to hire REGIONAL MARKETING AND SALES ASSOCIATE for our facilities in Lincoln and South Kingstown, RI!!

Job Description

The Regional Marketing and Sales Associate at Rock Spot Climbing will implement the marketing plan designed by the Director of Marketing for two regional facilities while working as the shift supervisor.  All activities shall be conducted under the direction of the Director of Marketing and the Gym Managers.

Responsibilities will include:

Sales/Marketing
Outreach and identifying potential customers
Maintain updated lists of potential customers, and follow up throughout the year
Follow monthly marketing plan as set forth by the Director of Marketing
Identify and book health fairs and community events
Attend health and community fairs as needed
Cold call/email and collect contacts for potential partnerships
Work with Media Producer to generate creative local Social Media content
Work with Programs Managers to promote their events and classes to the Rock Spot community
Generate content for social media and e-newsletters
Represent Rock Spot Climbing at area events, expos and fairs

Customer Service
Execute monthly training during the Supervisor meeting, showing supervisors how to sell the current promotions, talk up upcoming events, and general sales and engagement tips

Events
Assist the Director of Marketing as needed
Produce Local Engagement Events as needed

Front Desk
Shift supervisor shifts, open/close the facility
Be able to perform all shift supervisor functions
Be able to perform all floor staff functions
Provide input for agenda of manager meetings
Other management duties as assigned

Desired Skills and Experience:
Bachelor’s Degree (business, sales, or communication preferred)
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service and sales experience
Outgoing, friendly personality

Company Description:
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please see our website:  www.rockspotclimbing.com.

ROCK SPOT CLIMBING is currently looking to hire a PROGRAM MANAGER for our South Boston location.

Job Description
The Program Manager at Rock Spot Climbing is responsible for daily programming, including single-visit groups, multi-visit groups, recurring gym-related programs and event coordination. The Program Manager will work closely with the marketing and corporate team, and report directly to the Youth Program Director and Gym Manager.

Responsibilities will include:

• Oversee all group/event bookings and ensure adherence to all booking and event policies
• Communicate with group/event organizers to ensure a positive experience
• Coordinate Youth Program schedule, including make-up classes and late enrollment
• Create and implement lesson plans for specific markets or needs
• Coordinate gym program schedule and enrollment, including recurring classes or events
• Identify areas for growth or improvement within program schedule, and build or update classes as necessary
• Create floor staff schedule
• Shift supervisor shifts, open/close the facility
• Other management duties as assigned

Desired Skills and Experience:

• Bachelor’s Degree
• Previous event coordination or program management experience
• Experience with employee scheduling
• Excellent communication and organization skills
• Ability to work nights/weekends
• Punctual and reliable
• Customer service experience
• Experience working with youth of all ages
• Previous indoor rock climbing and belaying experience
• Ability to enforce rules and regulations
• Previous industry experience

Company Description
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please see our website:  www.rockspotclimbing.com.

If you are interested in applying for this position please e-mail a resume and cover letter to Kelsey Moore, Director of Youth Programs.K.moore@rockspotclimbing.com