You will be mailed a pack of ten cards. Each card is valid for a day pass with gear rental. The cards may be shared with anyone, and never expire. We can not be responsible for lost or stolen cards. We can not hold online orders at the gym for pick up. Online orders will be mailed, NO EXCEPTIONS. Most local orders arrive within 3-5 business days from purchase. If you would like expedited shipping, please email email@example.com.